Frequently Asked Questions

Medical Billing FAQ's

We understand our clients and that is why we know what is uppermost on your minds. To get an answer to all the questions you wanted to ask, read on….

• 1.Can you explain about your workflow ?

We follow a medical billing work flow process that is streamlined, quick, and keeps you in the loop throughout!

• 2.What is it you can do for me that my in-house team can’t ?

Put in extra hours without demanding for a raise. We get a nominal percentage of the total amount collected so we don’t get paid a single cent till you get paid. We are a 24x7 office and follow up on every claim we send out to insurers, every single day. You will know the status of your claims inside of a week. And finally we don’t complain even if you call us at three in the morning !

• 3. What kind of EMR support you provide ?

MedicalBillingStar is the partner of several leading EMR systems you can bank on our EMR support services anytime.

• 4. What are your prices ?

We charge five to seven percentages of your net collections. Our pricing policy is completely transparent and can be understood by a four year old.

• 5. How do you work with my EMR ?

You can set up a login access to your EMR account and give us the username and password. Our clients give us access to the practice management or billing feature of their EMR systems.After receiving the login information we will enter the claims status, billing information, payment details and all pertinent data in the requisite fields and forms provided. We give limited, authenticated and monitored login access to your EMR.

• 6. What are the data security measures you provide ?

MedicalBillingStar is completely HIPAA and hl7 compliant and adhere to all the international security guidelines for medical data interchange. Storage devices such as pendrives are banned inside the premises. We have a round the clock data security team to guarantee you of complete informational security of your data. We sign hipaa and non disclosure agreements with our clients.

• 7. Brief me about your AR calling services ?

We provide 24/7 AR calling services.

• 8. How do I send across my data to you ?

We configure a secure FTP account If you are an EMR user please click here.

• 9.Are you HIPAA compliant ?

Yes, we are. We follow HIPAA 5010 guidelines and adhere to the revised HIPAA regulations for the electronic transmittance of claims.

• 10.Give me a lowdown of your cost saving offers and services ?

You get more bang for your buck ! Here is a list of the free services we provide with your medical billing package.

• Free physician credentialing Services .
• Free Kareo integration services with all the EMR's Kareo partners with.
• Free emr consultancy and guidance services.
• Free EMR subscription offer.

Avail our services.Talk to our customer care executives for more info on medical billing services @

1 - 877 - 272 - 1572 or fill out the form here.

Our Services Locations US FL NJ CA NJ NY MD MA PA DE