Tick all your Boxes before Making that Call !
To trust someone with your medical practice’s future is not an easy choice. But a choice that medical practitioners and practice managers are forced to make. Due to evolving guidelines and the need to be on top of them, physicians all across the country pin their hopes on medical billing companies Not spending enough time on checking the facts can dash hopes and lead to bitter arguments.
A quick checklist of what you need to keep in mind before making that call.
Know what your Bill is !
You don’t want to receive a fat bill whether you get paid or not. Option for a billing company that charges a percentage of your collections. Ensure that the percentage is fixed. This will drive your biller to collect more and also save you from spending dollars when you aren’t earning any.
Truth is in the Details…
A lot many physicians just ask for the names of a few clients and projects, the firm’s handled before, and leave it at that. It is always advisable to shoot a mail or make a call to existing clients to cross verify facts. Like they say, the proof is in the pudding.
24×7 is not Enough !
A 24×7 firm that never sleeps looks good on paper. But the focus should be on what difference that can make to your practice? Whether it will help in quickening your workflow or not ? Ask for a detailed, blow by blow account, of their work process.
Be in the know…
It helps to always be at the driver’s seat. Somebody else to work on your claims and make that long calls to insurers is wonderful. But that doesn’t mean you loosen your tie and take the backseat. It is the physician who is held responsible for billing errors. Ask for regular work reports and fix up the cracks instead of falling through them.
Scout for Someone who understands your EMR !
Most healthcare providers use an eclinicalworks emr billing services or ehr system and have gone the electronic way. Whether you use an emr or planning to make the transition, ensure that your biller understands the workings of it. This will help in cutting down mundane tasks such as pasting records.
Go beyond what the brochures claim, and invest a little time on choosing a concern that is the best suited to your needs.
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